Refund policy

Refund Policy

Last updated: September 30, 2026

Please review your order carefully before completing your purchase.

No Returns
We do not accept returns on any of our products, including printed books and digital products.

Digital Products
Digital products, including PDF guides, digital guides and answer keys, are delivered instantly after purchase. Because digital products cannot be returned, all sales of digital products are final and are not eligible for a refund.

If you have trouble accessing or downloading a digital product, please contact us with your order number and we will resend it.

Damaged, Defective or Missing Orders
If a printed book arrives damaged or defective, or your order does not arrive, please contact us within 14 days of delivery (or the expected delivery date) with your order number and photos of the item where relevant. We will review your request and arrange a replacement.

Your Rights
Nothing in this policy limits any rights you may have under the consumer laws that apply to you.

Contact Us
If you have any questions about this policy, please contact us at support@oakwoodpress.co.